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Privacy Policy

Last updated: January 1, 2025

Amaia Real Estate respects your privacy and is committed to protecting your personal data. This privacy policy describes how we collect, use, and protect your information, in compliance with the General Data Protection Regulation (GDPR - Regulation (EU) 2016/679) and the Portuguese Law n.º 58/2019.

1. Data Controller

Amaia Real Estate, [NIPC/NIF], registered at [Insert Address, Portugal], acts as the data controller responsible for the processing of your personal data on this website and in the scope of our real estate services.

2. Personal Data We Collect

We collect the following personal data:

  • Identification & Contact Data: Name, email address, and phone number submitted via contact forms.
  • Authentication Data: Account information managed via Firebase Authentication (if applicable).
  • Browsing Data: Technical information, including IP address, via essential services like Google Maps.

3. Purpose and Legal Basis for Processing

Your data is processed for the following purposes:

  • Responding to your contact inquiries and scheduling viewings (Performance of a contract / Pre-contractual steps).
  • Client management via our CRM system hosted on Firebase Firestore (Legitimate interest).
  • Improving your browsing experience on our website.

4. Data Sharing and Third Parties

To provide our services, your data may be hosted on secure infrastructures operated by our technology partners, namely Google (Firebase Firestore and Firebase Auth) and Sanity (content management). We ensure that our partners comply with the highest security and privacy standards required by the GDPR.

5. Data Retention

Your personal data will only be kept for the time strictly necessary for the purposes for which it was collected or, if there is a legal obligation, for the period defined by law (e.g., 10 years for billing and accounting data, as stipulated by Portuguese tax law).

6. Your Rights

Under the current legislation, as a data subject, you have the right to:

  • Access, rectify, or request the erasure of your data;
  • Limit or object to the processing;
  • Request data portability;
  • Lodge a complaint with the national supervisory authority (CNPD – Comissão Nacional de Proteção de Dados - cnpd.pt).

7. Contact Us

To exercise your rights or clarify any doubts regarding the processing of your data, please contact us via the email or phone number provided on our contact page.